Last Updated Date: April 17, 2019
Your privacy is important to us. You’ve placed your trust in us by using our services, and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us. We act in our customers’ interest and are transparent about the processing of your personal data.
Collection and Use of Personal Data
Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (including your Account, if you are an Account holder), and to enable you to enjoy and easily navigate our Services.
Account Information. If you create an Account, we’ll collect certain Personal Data that can be used to identify you, such as your name and email address (“PII”). If you create an Account using your login credentials from one of your SNS Account or other Accounts, we’ll be able to access and collect your name, email address, profile information, and other PII that your privacy settings on the SNS Account or other Accounts permit us to access. This Personal Data is used to ensure the security and privacy of your information. Your Personal Data may also be used to provide you with a more personalized experience when using our Services, for example.
Trip Information. If you use our Services, you may provide Personal Data regarding your travel plans, schedules, preferences, bookings, notes, attachments, and other such information. In addition you may provide Personal Data about other Users who are traveling with you. We use this Personal Data to provide better Services to you and to those traveling with you. This may include sending emails, notifications, messages, etc. containing reminders, advertisements, and deals relevant to your trip.
Personal Data Collected Using Cookies and other Web Technologies. Like many website owners and app operators, we use automated data collection tools such as Cookies and Web Beacons to collect certain Personal Data.
Personal Data Related to Use of the Services. Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”), including both Account holders and non-Account holders (either, a “User”). Log Data may include Personal Data such as a User’s Internet Protocol (IP) address, browser type, operating system, the web page that a User was visiting before accessing our Services, the pages or features of our Services to which a User browsed and the time spent on those pages or features, which third-party website hosted the Services that brought a User the Services, search terms, information a User inputs related to their trip planning, adjustments made to existing itinerary, the links on our Services that a User clicked on, clickstream, session playback and statistics. We use Log Data to administer the Services and we analyze (and may engage third-parties to analyze) Log Data to improve, customize and enhance our Services by expanding their features and functionality and tailoring them to our Users’ needs and preferences. We may use a person’s IP address to generate aggregate, non-identifying information about how our Services are used. We may use it to improve your experience with the site, for example, to automatically determine the start and end city for your trip.
Personal Data Sent by Your Mobile Device. We collect certain information that your mobile device sends when you use our Services, like a device identifier, user settings and the operating system of your device, as well as information about your use of our Services. Such Personal Data may be used, for example, to provide an experience optimized for your device.
Location Information. When you use our Services, we may collect and store information about your location by converting your IP address into a rough geo-location or by accessing your device’s GPS coordinates or coarse location if you enable location services on your device. We may use such Personal Data to improve and personalize our Services for you, for example, by automatically determining the best nearby destination for your trip.
Other usages. In addition to above usages, we may use your Personal Data to provide a more personalized experience, solicit feedback from you, for quality assurance, for customer support, to prevent fraud and scam, and to ensure proper operation of our Services.
Personal Data that We Share with Third-parties
We do not rent or sell your PII. We will not share any Personal Data that we have collected from or regarding you except as described below:
Personal Data Shared with Our Services Providers. We may engage third-party services providers to work with us to administer and provide the Services. These third-party services providers have informed us or the general public that they apply security measures they consider adequate for the protection of Personal Data within their system, or they have a general reputation for applying such measures. One example of this is if you request that a travel agent should contact you or provide assistance with booking.
Personal Data Shared with Third-parties for Advertising and Research. We may share non-PII Personal Data with third parties (for example Google Analytics, Data Management Platforms), for industry research and analysis, demographic profiling, advertising, analytics, collecting feedback, monitoring, and other similar purposes.
Personal Data Disclosed in Connection with Business Transactions. Personal Data that we collect from our users, including PII, is considered to be a business asset. Thus, if we are acquired by a third party as a result of a transaction such as a merger, acquisition or asset sale or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your PII, may be disclosed or transferred to a third-party acquirer in connection with the transaction.
Personal Data Disclosed for Our Protection and the Protection of Others. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any Personal Data about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas); (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity.
We offer you choices regarding the collection, use and sharing of your PII and we’ll respect the choices you make. Please note that if you decide not to provide us with the PII that we request, you may not be able to access all of the features of the Services.
Deleting or Modifying Your Personal Data. You can delete your PII and your Account by signing into your account and choosing to delete your account. We’ll take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.
The Security of Your Personal Data
We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your PII) from unauthorized access, use or disclosure. Our website is secured with HTTPS. However, submission platforms that lead to our Services may not have the same level of security. Please be aware that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
Cloud Service Providers. Please also be aware that we may also use third-party cloud service providers that provide hosting, data storage, data processing, backups, data analytics, logging, monitoring, and other services pursuant to standard terms and conditions that may be nonnegotiable. These service providers have informed us or the general public that they apply security measures they consider adequate for the protection of Personal Data within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.
Our Policy Toward Children
Our Services are not directed to children under 18 and we do not knowingly collect PII from children under 18. If we learn that we have collected PII of a child under 18 we will take steps to delete such information from our files as soon as possible.
Other Legal Matters
International Transfer. Your PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. For example, if you’re located outside India and choose to provide your PII to us, we may transfer your PII to India and process it there.
Please contact us at:
Data Processing Addendum
Last Updated Date: April 17, 2019
This DPA shall not replace or supersede any agreement or addendum relating to processing of Personal Data negotiated by User and referenced in the Agreement, and any such individually negotiated agreement or addendum shall apply instead of this DPA.
In the course of providing the Service to User pursuant to the Agreement, App may process Personal Data on behalf of User. App agrees to comply with the following provisions with respect to any Personal Data submitted by or for User to the Service or collected and processed by or for User through the Service. Any capitalized but undefined terms herein shall have the meaning set forth in the Agreement.
Data Processing Terms
In this DPA, “Data Protection Legislation” means European Directives 95/46/EC and 2002/58/EC (as amended by Directive 2009/136/EC) and any legislation and/or regulation implementing or made pursuant to them, or which amends, replaces, re-enacts or consolidates any of them (including the General Data Protection Regulation (Regulation (EU) 2016/279)), and all other applicable laws relating to processing of Personal Data and privacy that may exist in any relevant jurisdiction.
“data controller”, “data processor”, “data subject”, “Personal Data”, “processing”, and “appropriate technical and organizational measures” shall be interpreted in accordance with applicable Data Protection Legislation;
The User agree that App is the data controller and that Google is its data processor in relation to Personal Data that is processed in the course of providing the Service. App shall comply at all times with Data Protection Legislation in respect of all Personal Data it provided to Google pursuant to the Agreement.
The subject-matter of the data processing covered by this DPA is the Service ordered by User through App. The processing will be carried out until the term of User’s ordering of the Service ceases. Further details of the data processing are set out in Annex 1 hereto.
In respect of Personal Data processed in the course of providing the Service, App:
- Shall process the Personal Data only in accordance with the documented instructions from User (as set out in this DPA or the Agreement or as otherwise notified by User to App (from time to time) If App is required to process the Personal Data for any other purpose provided by applicable law to which it is subject, App will inform User of such requirement prior to the processing unless that law prohibits this on important grounds of public interest;
- Shall implement and maintain appropriate technical and organizational measures designed to protect the Personal Data against unauthorized or unlawful processing and against accidental loss, destruction, damage, theft, alteration or disclosure. These measures shall be appropriate to the harm which might result from any unauthorized or unlawful processing, accidental loss, destruction, damage or theft of the Personal Data and having regard to the nature of the Personal Data which is to be protected;
- App remains responsible for its subcontractors’ compliance with the obligations of this DPA. Any subcontractors to whom App transfers Personal Data will have entered into written agreements with App requiring that the subcontractor abide by terms substantially similar to this DPA.
- Shall ensure that all App personnel required to access the Personal Data are informed of the confidential nature of the Personal Data and comply with the obligations sets out in this Clause;
- At the User’s request and cost (and insofar as is possible), shall assist the User by implementing appropriate and reasonable technical and organizational measures to assist with the User’s obligation to respond to requests from data subjects under Data Protection Legislation (including requests for information relating to the processing, and requests relating to access, rectification, erasure or portability of the Personal Data) provided that App reserves the right to reimbursement from User for the reasonable cost of any time, expenditures or fees incurred in connection with such assistance;
- At the end of the applicable term of the Service, upon User’s request, shall securely destroy or return such Personal Data to User;
- If App becomes aware of any accidental, unauthorized or unlawful destruction, loss, alteration, or disclosure of, or access to the Personal Data that is processed by App in the course of providing the Service (an “Incident”) under the Agreement it shall without undue delay notify User and provide User (as soon as possible) with a description of the Incident as well as periodic updates to information about the Incident, including its impact on User Content. App shall additionally take action to investigate the Incident and reasonably prevent or mitigate the effects of the Incident;
- App shall provide information requested by User to demonstrate compliance with the obligations set out in this DPA.
When you visit the App, we may use industry-wide technologies such as “cookies” (or similar technologies), which store certain information on your computer and which will allow us, among other things, to enable automatic sign-in to the App, make your browsing much more convenient and effortless and allow us to test user experience and offer you personalized browsing or promotions. By continuing to use this App, you are agreeing to our placing cookies on your computer or device in accordance with the terms of this Policy.
The following is a more detailed explanation of the types of cookies we use:
- Necessary cookies
Necessary cookies are essential and help you navigate the App. These helps to support security and basic functionality and are necessary for the proper operation of the App, so if you block these cookies we can’t guarantee your use or the security during your visit.
- Functionality cookies
- Performance cookies
Blocking or Deleting Cookies
The following links may assist you in managing your cookies settings, or you can use the ‘help’ option in your internet browser for more details:
Information on deleting or controlling cookies is also available at www.aboutcookies.org (note that this App is not provided by Gigforce.it, and we therefore cannot ensure its accuracy, completeness or availability). It is important to remember that many of our services may not function properly if your cookies are disabled. For example, cookies may, in certain cases, save you from the need to enter usernames and passwords, and allow session continuity.
Details of the Data Processing
App shall process information to provide the Service pursuant to the Agreement. App shall process information sent by User’s end users identified through User’s implementation of the Service. As an example, in a standard implementation, to utilize the Service, User may allow the following information to be sent by default to App:
Types of Personal Data that may be collected and stored in App’s system:
- Email addresses
- Personality Indicators
- Personal Actions
- Feedback on Connections
- Common Actions
- Feedback on Common Actions (both text and image)
- Time Period for which the Data may be stored:
Data will be stored in the system for a period of 3 years after the user stops using our App or User deletes his/her account unless the User requests us to delete it or the company is out of business earlier.
- Categories of Data Subjects
Users of the App, mailing list and newsletter.
- Processing Activities
The provision of Service by App to User.